Counselling Skills Fundamentals (I) - Online Course

How we listen and respond to people in our daily lives is important. We may think we listen and pay attention, but do we really? Counselling skills is a useful course that considers the way we respond to others, looking at active listening, paraphrasing, feedback and more. A useful course for anyone who works or communicates with other people.


Course Outline
Course Code: 
100 hours - Access for 12 months
Statement of achievement
Lesson Structure: 
  1. Reflection: Paraphrasing - Reflection of feeling; client responses to reflection of feelings; reflection of content and feeling
  2. Interview Techniques - Summarising; confrontation; reframing
  3. Finding Solutions - Making choices; facilitating actions; gestalt awareness; psychological blocks.


Aims - the learning objectives of the course: 
  • Demonstrate the skills involved in commencing the counselling process and evaluation of non-verbal responses and minimal responses.
  • Develop different questioning techniques and to understand risks involved with some types of questioning.
  • Demonstrate self-destructive beliefs and show methods of challenging them, including normalising.
  • Demonstrate effective ways of terminating a counselling session and to explain ways of addressing dependency.